Terms & condition
Welcome to Prime USA Leather.
By accessing or purchasing from our website (www.primeusaleather.com), you agree to comply with the following terms and conditions. Please read them carefully before placing your order.
1. General
Prime USA Leather is a custom leather apparel brand specializing in handcrafted, made-to-order leather jackets.
All products are created only after an order is placed to ensure exclusivity and personalized fit.
2. Ordering
- Orders can be placed directly through our website.
- Once your order is submitted, you will receive an email confirmation.
- All orders are custom-made, so please double-check your size, color, and customization details before confirming your purchase.
3. Order Modifications & Cancellations
- Orders can only be modified or canceled within 24 hours of placement.
- After 24 hours, production begins and no changes can be made.
4. Pricing & Payments
- All prices displayed are in USD and include taxes where applicable.
- We accept major credit/debit cards and secure online payment methods.
- Prime USA Leather reserves the right to update prices or offers without prior notice.
5. Shipping
- We offer Free Express Worldwide Shipping on all orders.
- Each jacket is made-to-order and typically ships within 2–4 weeks after purchase.
- Delivery time may vary depending on your location.
- Once shipped, you will receive a tracking number via email.
6. Returns & Exchanges
- As all jackets are custom-made, standard returns are not accepted.
- However, if you receive a damaged or defective product, please contact us within 48 hours of delivery for assistance.
- For size issues, we may offer alteration advice, partial compensation, or a remake at a discounted rate.
7. Product Accuracy
We make every effort to display our products accurately. However, slight variations in color, texture, or stitching may occur due to screen settings or natural leather characteristics. These differences add to the authenticity of each handcrafted jacket.
8. Intellectual Property
All content on this website — including logos, text, images, designs, and branding — is the property of Prime USA Leather and may not be used or reproduced without written permission.
9. Privacy Policy
We respect your privacy and protect your personal information in accordance with our Privacy Policy. Your data is used solely for order processing and customer support purposes.
10. Contact Us
If you have any questions regarding these Terms & Conditions, please contact our team at:
📩 support@primeusaleather.com
